Frequently Asked Questions
Everything you need to know about our premium scarfs and services.
What materials are used in your scarfs?
We source high-quality fabrics ranging from 100% mulberry silk and soft cashmere to breathable cotton and durable wool blends to ensure luxury and comfort.
How should I care for my scarf?
Most of our silk and cashmere items are dry-clean only. For cotton and synthetic blends, we recommend a gentle hand wash in cold water and air drying to maintain fabric integrity.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping can take between 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Please contact our support team to initiate a return label.
Do you offer gift wrapping services?
Yes, we offer premium gift packaging options at checkout, including a signature Scarfs N Scarf box and a personalized note for that special someone.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.